Shipping Information

Shipping and Delivery

We are happy to send your order. And all orders we  FREE SHIPPING all over the world.

Track your order

At our warehouse, tracking numbers are assigned to packages almost immediately and generally appear on our website along with your order information. However, it may take up to 48 hours or longer before the package is checked into the carrier's tracking system. That means even though your package has already shipped from our warehouse and is on its way to you, the carrier may not be able to provide any information about your package for up to 48 hours or more.

Q: How long does it take to process and ship my order?
A: The time it takes for you to receive your order will depend on your location, the item(s) ordered, and the shipping speed you select. All shipments take place in two stages: processing and transit.  Processing...

Q: How can I check and track the status of my order?
A: After you place your order, we will send you an order number via email that contains a link to your Order Tracking page. (If you do not receive this email, please check your spam filters.)...

Q: What are your shipping options and charges?
A: We offer FREE shipping on all PRODUCTS shipped.

Q: Can you leave the package at my door if no one is home?
A: While us does not require a signature upon delivery, we are unable to relay specific delivery instructions, and thus, the decision is left to each driver's discretion.

Q: What are your holiday shipping policies?
A: Here you'll find answers to common questions about your holiday orders. How can I tell if an Item will arrive before the Festival? Just select a size on the item's product page and then look for...

Q: How quickly will my ShopRunner FREE 2-Day Shipping items arrive?
A: With ShopRunner 2-Day Shipping, an item will arrive at the shipping address within 2 business days from the time it leaves the warehouse. There is some variation in how quickly items are processed.